Why is my home or work location showing the wrong address?

Document ID: 03302019

Mojio uses Google Maps services for displaying map locations and tracking from the coordinates received by the OBD-II device. Sometimes, user addresses will show up on a different location than the one that is expected.

Example:

Home address shows up as "8411 Bennett Rd Unit 1" on the application.

But the actual home address is "7140 St Albans Rd". Why the difference?

Google Maps services has a default tolerance range in terms of straight line distances on certain geographical coordinates. That tolerance is 100 meters or 300 feet in a straight line distance from point A to point B.

So, if the customer is actually located on 7140 St. Albans Rd. but the application displays 8411 Bennett Rd. and you look up both addresses you would see the close proximity between them.

That is not a bug in the software but is working as designed for Google Maps. If end-customers wish to change that, they can submit their feedback on Google Maps by right-clicking their address and then select "Report a data problem":