How can I access Roadside Assistance from my app?

Document ID: 09282019

Purpose

This article describes how to access the Roadside Assistance feature in the app.

Audience

This article is for service provider agents assisting customers with accessing Roadside Assistance

Details

Note: Using T-Mobile US Sync Up drive as the reference for screenshots. The details are the same for all providers

The Roadside Assistance feature helps customers deal with several situations related to the vehicle when needed. The Roadside Assistance tab is located under the Services tab in the app and can be accessed on tapping on it.

                        

The available services are further segregated into five roadside requests such as Tow, Lockout, Fuel-Delivery, Flat tire, and Jumpstart.

Every user who is registered to Roadside assistance service will receive four credits every month which they can use to get these services.

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